Customer Service Representative – Entry Level

Richmond, VA
Full Time
Entry Level

We are a fast-growing event marketing and fundraising company focused on creating memorable brand experiences while making a meaningful impact in local communities. Through partnerships with leading nonprofit and charity organizations, we deliver engaging fundraising campaigns, live events, and community outreach initiatives that drive awareness and support important causes.

We are currently hiring motivated, outgoing, and people-oriented individuals to join our team as Entry-Level Customer Service Representatives. This is an immediate hire opportunity with full training provided.


Position Overview

As an Entry-Level Customer Service Representative, you will represent our company and nonprofit partners at live events, brand activations, and community outreach programs. You’ll interact directly with the public, provide exceptional customer service, and help communicate campaign missions and fundraising goals.

This role is ideal for candidates seeking hands-on experience in customer service, event marketing, fundraising, and promotions, with clear pathways into leadership and management roles.


Key Responsibilities

  • Engage with attendees, donors, and participants at live events and community programs

  • Deliver professional, friendly, and high-quality customer service at all times

  • Clearly communicate campaign messaging and fundraising information

  • Answer questions confidently and assist supporters throughout events

  • Support event setup, breakdown, logistics, and on-site operations

  • Build strong relationships with community members, donors, and nonprofit partners

  • Maintain a high-energy, welcoming, and professional event environment


Candidate Qualifications

We are seeking individuals who are:

  • Outgoing, personable, and comfortable interacting with the public

  • Strong communicators with excellent interpersonal and customer service skills

  • Coachable, positive, and eager to learn new skills

  • Team-oriented with a strong work ethic

  • Reliable, professional, and available for an immediate start

Preferred but not required:

  • Experience in customer service, retail, hospitality, sales, or promotions


What We Offer

  • Immediate hire with full-time hours

  • Paid training and ongoing mentorship

  • Competitive weekly pay plus performance-based bonuses

  • Medical, Dental, and Vision benefits

  • Clear advancement opportunities into leadership, event management, and account-level roles

  • A fun, supportive, and team-driven company culture

  • Opportunities to work with well-known nonprofit and charity organizations


Why Join Our Team?

This is your opportunity to launch a career in customer service, event marketing, fundraising, and community outreach while making a positive impact. If you’re motivated, people-focused, and ready to grow professionally, we want to meet you.

Apply today to start your career as an Entry-Level Customer Service Representative – Immediate Start!

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