We are hiring an enthusiastic and customer-driven Event Customer Service Representative to join our dynamic event marketing team. In this role, you will work closely with our event team to represent our clients’ brands at local promotional and community events.

Our company is highly customer-focused, and our goal is to create engaging, memorable brand experiences at every event. As an Event Customer Service Representative, you will be the front-line connection between the brand and the consumer.

What You’ll Do

• Represent the brand professionally at live events, promotions, and pop-ups

• Engage customers, answer questions, and provide accurate product information

• Conduct product demonstrations and distribute samples and promotional materials

• Assist customers with sign-ups, registrations, and order forms

• Provide general pricing information and package estimates

• Track event attendance, customer feedback, and common questions

• Collaborate with the event team to continuously improve customer experience

What We’re Looking For

• Strong customer service and communication skills

• Experience in customer-facing, retail, hospitality, or event roles is a plus

• Ability to work independently and as part of a team

• Organized, reliable, and able to manage time effectively

• Positive, professional, and energetic attitude

• Ability to thrive in a fast-paced, high-volume environment

• Flexible availability, including evenings and weekends for events

What We Offer

• Paid training – no prior event experience required

• Medical and dental benefits

• Hands-on experience in event marketing and brand promotion

• Supportive team environment with ongoing coaching

• Opportunities for growth and advancement