Customer Service Representative – Entry Level

Richmond, VA
Full Time
Entry Level

We are a rapidly growing event marketing and fundraising organization currently hiring Entry-Level Customer Service Representatives for immediate hire. This is a people-focused, entry-level position ideal for individuals who enjoy public interaction and are seeking long-term career growth in customer service, event marketing, fundraising, or community outreach.

In this role, you’ll gain hands-on experience supporting live events, promotional campaigns, and outreach initiatives while working directly with nonprofit and charity partners.


Why This Entry-Level Opportunity Is Right for You:

  • No experience required — paid training and ongoing mentorship provided

  • Immediate start with full-time hours available

  • Hands-on experience in customer service, event marketing, and fundraising

  • Direct involvement with recognized nonprofit and charity organizations

  • Clear career advancement paths into leadership, event management, and account-level roles

  • Supportive, fun, and team-driven company culture


Key Responsibilities:

  • Engage attendees at live events, brand activations, and community outreach programs

  • Deliver friendly, professional customer service to guests, donors, and participants

  • Communicate fundraising goals and campaign details while confidently answering questions

  • Assist with event setup, breakdown, logistics, and on-site coordination

  • Build strong relationships with community members, supporters, and partner organizations

  • Maintain a positive, high-energy atmosphere at all events


Candidate Qualifications:

We are seeking motivated individuals who are:

  • Outgoing and comfortable interacting with the public

  • Strong communicators with excellent interpersonal and customer service skills

  • Positive, coachable, and eager to learn

  • Team-oriented with a strong work ethic

  • Reliable, professional, and available for an immediate start

  • Backgrounds in retail, hospitality, sales, or customer service are a plus, but not required


What We Offer:

  • Immediate hire with full-time opportunities

  • Paid training and ongoing professional development

  • Competitive weekly pay plus performance-based bonuses

  • Medical, Dental, and Vision benefits

  • Structured advancement into leadership, event management, and marketing roles

  • Opportunities to support impactful nonprofit and charity campaigns

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