Event Customer Service Representative | Entry Level

Virginia Beach, VA
Full Time
Entry Level

Are you looking to start a career in customer service, event marketing, and brand promotions? We are currently hiring motivated and outgoing individuals for our Event Customer Service Representative position.

This entry-level customer service role focuses on customer engagement, live events, and promotional marketing campaigns. No prior experience is required—we provide paid training, hands-on experience, and clear career advancement opportunities.

If you enjoy working with people and thrive in fast-paced, interactive environments, this is your opportunity to build a long-term career in customer service, marketing, and event promotions.


Position Overview

As an Event Customer Service Representative, you will represent client brands at live events, promotional activations, and community outreach campaigns. Your role will involve interacting directly with customers, answering questions, and delivering positive, memorable brand experiences.

This role offers entry-level training, real-world experience, and a structured path into leadership and management positions.


Key Responsibilities

  • Engage with customers at events, promotions, and outreach campaigns
  • Provide clear and professional product and service information
  • Answer customer inquiries and deliver exceptional customer support
  • Build strong relationships through positive, face-to-face communication
  • Assist with event setup, coordination, and execution
  • Collect customer feedback and support campaign performance tracking
  • Contribute to team goals and overall event success
  • Maintain a professional, customer-focused attitude at all times

Qualifications

  • Strong communication and interpersonal skills
  • Interest in customer service, marketing, or event promotions
  • Customer service, retail, or hospitality experience is a plus (not required)
  • Positive attitude and professional demeanor
  • Ability to work in a fast-paced, event-based environment
  • Strong problem-solving and active listening skills
  • Team-oriented with a collaborative mindset
  • Eagerness to learn, grow, and advance professionally

What We Offer

  • Paid training and hands-on experience in customer service and marketing
  • Career advancement into team leadership and management roles
  • Opportunity to work with national brands and marketing campaigns
  • Supportive, fast-paced, team-oriented environment
  • Performance-based promotions and incentives
  • Travel opportunities based on performance and campaign needs
  • Engaging, people-focused work environment (not a desk job)

Apply Today – Launch Your Career

Start your career in event marketing and customer service with paid training, real-world experience, and long-term growth opportunities. Build valuable skills while working on live events, brand promotions, and customer engagement campaigns.

Apply now to be considered for immediate openings as an Event Customer Service Representative!

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