GEM

We are a fast-growing organization specializing in event marketing, customer engagement, and community outreach campaigns. We are currently hiring motivated individuals for an Entry-Level Customer Service Representative position with immediate openings available.

This role is ideal for individuals who enjoy working with people, thrive in active environments, and are looking to build a long-term career in customer service, communications, and public engagement. No prior experience is required—full paid training and mentorship are provided.

Position Overview

As an Entry-Level Customer Service Representative, you will play a key role in representing nonprofit and brand partners at live events and community-based programs. You will engage directly with the public, provide information, and help ensure a positive and professional customer experience.

Key Responsibilities

• Interact with customers, donors, and event attendees in a professional and friendly manner
• Provide information regarding campaigns, promotions, and nonprofit initiatives
• Answer questions and assist the public with clarity and confidence
• Support live events, outreach programs, and promotional activities
• Assist with event setup, coordination, and breakdown as needed
• Maintain a positive, welcoming, and energetic environment
• Work collaboratively with team members to ensure successful event execution

Training & Development

All new hires receive structured paid training, including:

• Customer service fundamentals and communication skills
• Public engagement and face-to-face interaction techniques
• Event operations and promotional support
• Team collaboration and professional development
• Leadership and growth training for advancement opportunities

Candidate Requirements

We are looking for individuals who are:

• Outgoing, friendly, and comfortable speaking with the public
• Strong communicators with positive interpersonal skills
• Reliable, dependable, and professional
• Motivated and eager to learn new skills
• Able to work in a fast-paced, team-oriented environment
• Available for immediate full-time work

No experience is required. Backgrounds in retail, hospitality, sales, or customer service are a plus but not necessary.

What We Offer

• Immediate hiring with full-time availability
• Paid training and ongoing mentorship
• Weekly pay plus performance-based bonuses
• Medical, Dental, and Vision benefits (eligible employees)
• Clear advancement opportunities based on performance
• Supportive, team-focused work environment
• Exposure to nonprofit and community-based initiatives

Career Growth Opportunity

This entry-level position offers hands-on experience in customer service, event marketing, and community outreach, with clear pathways into leadership, event coordination, and account management roles. Promotions are based on performance, not seniority.

Apply Today – Immediate Openings Available

If you are ready to start your career in a people-focused, growth-driven environment, apply today to become an Entry-Level Customer Service Representative. Positions are filling quickly.