Customer Service Representative – Community Events (Entry Level)

Portsmouth, VA
Full Time
Entry Level

We are hiring a Customer Service Representative to support client programs at local events, community activations, and outreach initiatives. This role is ideal for individuals who enjoy face-to-face interaction, engaging with the public, and creating positive experiences in a professional setting.

This is an entry-level position with paid training provided.

Key Responsibilities

  • Represent assigned client programs at community events and outreach activities

  • Serve as the primary point of contact for event attendees

  • Provide accurate information about services, programs, and initiatives

  • Respond to questions in a professional and courteous manner

  • Follow established procedures and event guidelines

  • Maintain organized documentation of interactions when required

Qualifications

  • Previous customer service experience is helpful but not required

  • Strong verbal communication skills (bilingual skills are a plus)

  • Comfortable engaging with diverse groups of people

  • Reliable, organized, and able to work independently

  • Professional demeanor and positive attitude

  • Must be at least 18 years old and legally authorized to work in the U.S.

What We Offer

  • Paid training and ongoing mentorship

  • Hands-on experience in events and community engagement

  • Supportive, team-oriented work environment

  • Opportunities to develop communication and public interaction skills


If you are motivated, dependable, and enjoy working in a public-facing environment, we encourage you to apply. Immediate openings available.

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