Event Customer Service Representative - Entry Level

Hampton, VA
Full Time
Entry Level

We are a fast-growing events and marketing firm, dedicated to creating unforgettable experiences. We don’t care about a long list of past jobs—we care about your potential. If you are outgoing, creative, and love working with people, we want to help you build a professional career from the ground up.

Why Entry-Level Candidates Love Working With Us:

  • 100% Paid Training: No experience? No problem. Our mentorship program teaches you everything from marketing strategy to public speaking.

  • Rapid Career Growth: We hire from within. Most of our leadership team started in this exact role.

  • Vibrant Culture: Forget the boring office cubicle. Join a team that thrives on high energy, collaboration, and weekly team-building events.

  • Work-Life Balance: We offer flexible scheduling, making this an ideal fit for students, recent grads, or anyone needing a career change.

What You’ll Be Doing (The Role):

As an Event Assistant, you are the face of our clients. You’ll be on the ground at local promotional events across the local area, making sure every customer walks away with a smile.

  • Engage & Connect: Interact with a diverse range of consumers at on-site events to build brand awareness.

  • Customer Excellence: Provide outstanding, high-energy service that leaves a lasting impression.

  • Campaign Support: Assist in the execution of marketing initiatives and promotional displays.

  • Collaborate: Work closely with a team of "go-getters" to ensure every event is a massive success.

Who You Are (The Qualifications):

  • The "People Person": You are energetic, positive, and genuinely enjoy talking to new people.

  • The Communicator: You can explain ideas clearly and handle different personalities with ease.

  • The Student of the Game: You are eager to learn, open to feedback, and hungry for professional development.

  • The Local: Must be able to commute to event locations in and around Hampton, VA.

  • Bonus points (but not required): Background in retail, restaurant, hospitality, or campus leadership.

Perks & Benefits:

  • Competitive Pay: Hourly/Salary options plus performance-based bonuses.

  • Travel Reimbursement: We cover your travel for on-site event locations.

  • Networking: Meet industry leaders and gain hands-on marketing experience.

  • Social Environment: A supportive, inclusive, and fun team culture.

Who Should Apply?

This is the perfect "first step" for:

  • Retail Associates tired of the mall and looking for professional growth.

  • Restaurant & Hospitality Staff looking for more consistent hours and a career path.

  • Recent College Graduates seeking hands-on experience in Marketing or PR.

  • Career Changers who want a work environment that is active and social.

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