Customer Service Representative - Entry Level

Richmond, VA
Full Time
Entry Level

Now Hiring | Full-Time | Entry Level | Paid Training | No Experience Required

Are you friendly, outgoing, and ready to start building your professional career? We're expanding our team and looking for motivated, enthusiastic, and customer-focused individuals to join us as Customer Service Representatives.

This is an excellent opportunity for someone who enjoys working with people, solving problems, and being part of a team. No previous customer service experience is required—we provide paid training and hands-on coaching to help you succeed.

what you'll do

  • Provide friendly and professional customer service

  • Interact with customers and answer questions about products, services, or programs

  • Listen to customer needs and provide helpful information

  • Build positive relationships with customers and community members

  • Assist with customer inquiries and resolve basic concerns

  • Maintain a professional and positive customer experience

  • Communicate clearly and effectively with customers and team members

  • Support promotional, marketing, and customer engagement activities

  • Participate in team meetings, training, and professional development

  • Work collaboratively with team members to achieve daily goals

  • Learn new responsibilities and take on additional opportunities as you grow

what we're looking for

We're looking for individuals who are:

  • Friendly, outgoing, and comfortable speaking with people

  • Motivated and eager to learn

  • Dependable and professional

  • Positive and team-oriented

  • Strong communicators

  • Goal-oriented and willing to take initiative

  • Comfortable in a fast-paced, people-focused environment

  • Open to coaching and constructive feedback

  • Interested in developing their professional and customer service skills

No previous customer service experience is required. Paid training is provided.

what you'll gain

Through hands-on training and day-to-day experience, you'll develop valuable skills in:

  • Customer service

  • Communication

  • Client relations

  • Problem solving

  • Marketing

  • Community outreach

  • Teamwork

  • Leadership

  • Professional development

why join our team?

  • Paid training

  • Full-time entry-level opportunity

  • No previous experience required

  • Hands-on professional development

  • Supportive team environment

  • Opportunities to learn and grow

  • Opportunities for advancement based on business needs and performance

  • Valuable transferable skills and professional experience

This opportunity can be a great fit for recent graduates, career changers, retail and hospitality professionals, and individuals looking for their first professional opportunity.

If you're a people person who is ready to learn, grow, and develop valuable career skills, we'd love to hear from you.

Apply today to be considered for our customer service representative - entry level position!

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