Entry-Level Customer Service Representative – Immediate Start

Richmond, VA
Full Time
Entry Level

No Experience Required | Paid Training | Full-Time Opportunities | Immediate Start

Looking for an exciting entry-level job where you can build professional skills, meet new people, and grow your career? We're looking for enthusiastic, motivated individuals to join our team as Entry-Level Customer Service Representatives!

We work with nonprofit organizations and charitable partners to support fundraising campaigns, live events, promotional activities, and community outreach initiatives. This is an opportunity to gain hands-on experience in customer service, event marketing, and public engagement while developing skills that can open doors to future career opportunities.

Whether you're a recent graduate, entering the workforce, changing careers, or bringing experience from retail, hospitality, sales, or another customer-facing role, we encourage you to apply.

No previous experience is required. Paid training and ongoing mentorship are provided to help you learn and succeed.

What You'll Do

As an Entry-Level Customer Service Representative, you'll interact with the public, support promotional campaigns, and help create positive experiences at live events and community initiatives.

Your responsibilities will include:

  • Customer service and public engagement: Welcome attendees, answer questions, and provide friendly, professional assistance.
  • Event marketing and promotions: Represent campaigns at live events, brand activations, and promotional activities.
  • Fundraising and campaign awareness: Share approved information about charitable initiatives and nonprofit campaigns.
  • Community outreach: Build positive connections with attendees, supporters, donors, and community members.
  • Event coordination: Assist with event setup, breakdown, promotional materials, logistics, and on-site activities.
  • Team collaboration: Work with colleagues to maintain an organized, welcoming, and professional event environment.
  • Professional development: Participate in training, coaching, and team activities to strengthen your communication and customer service skills.

What We're Looking For

We're interested in people who are eager to learn, enjoy interacting with others, and want to develop professionally.

You may be a great fit if you are:

  • Outgoing, approachable, and comfortable meeting new people.
  • A clear communicator with strong interpersonal skills or a willingness to develop them.
  • Dependable, professional, and committed to following through on responsibilities.
  • Positive, coachable, and open to feedback.
  • A team player who enjoys a collaborative environment.
  • Interested in customer service, event marketing, fundraising, sales, or community outreach.
  • Available to meet the position's scheduling requirements.

Experience is welcome, but not required. Candidates with backgrounds in retail, hospitality, restaurants, sales, call centers, education, volunteering, and other people-focused roles are encouraged to apply.

No specialized degree or previous fundraising experience is required.

What We Offer

We believe an entry-level position should be an opportunity to learn, gain experience, and build a foundation for future success.

Depending on the applicable employment terms and eligibility requirements, this opportunity offers:

  • Paid training: Develop practical skills with guidance from experienced team members.
  • Full-time opportunities: Build professional experience in a team-oriented environment.
  • Competitive compensation: Earn competitive weekly pay with potential performance-based bonuses.
  • Employee benefits: Medical, dental, and vision coverage, subject to eligibility and plan terms.
  • Ongoing mentorship: Receive guidance and feedback to support your professional development.
  • Career advancement opportunities: Potential progression into leadership, event management, and account-level roles based on performance and business needs.
  • Hands-on experience: Build transferable skills in customer service, event marketing, fundraising, and community engagement.
  • Meaningful work: Contribute to campaigns and events supporting nonprofit organizations and charitable initiatives.
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