(CSR) Customer Service Representative
We are hiring Customer Service Representatives (CSRs) to support client programs at local events, community activations, and outreach initiatives. This role is ideal for individuals who enjoy face-to-face interaction, providing information, and creating positive experiences for the public.
No previous experience is required. Training and ongoing support are provided to ensure you feel confident and prepared.
Position Overview
As a CSR, you will represent assigned programs at community events and serve as a primary point of contact for attendees. You’ll help answer questions, share accurate information, and maintain a professional and approachable presence.
Responsibilities
Represent client programs at local events and outreach activities
Engage attendees in a friendly and professional manner
Provide clear and accurate information about services and initiatives
Respond to questions and direct individuals as needed
Follow guidelines and responsibilities covered during training
Qualifications
Customer service experience is helpful but not required
Strong English communication skills (verbal and written); bilingual skills are a plus
Comfortable interacting with diverse groups of people
Able to manage tasks independently and stay organized in event settings
Positive attitude and professional demeanor
Must be at least 18 years old and legally authorized to work in the U.S.
What We Offer
Hands-on experience in events and community engagement
A supportive, team-oriented work environment
Opportunities to build skills in communication and public interaction
If you’re looking for a role that involves public engagement and community-focused work, we encourage you to apply.