Thegemusa

We are a rapidly expanding marketing and customer acquisition agency hiring a full-time Entry Level Customer Service Representative (CSR) to join our growing team.

This is an entry-level opportunity with paid training, perfect for recent graduates or individuals transitioning from retail, hospitality, restaurant, or sales roles. No prior experience is required—we provide hands-on training and a clear path for career advancement into leadership and management positions.

In this role, you will work directly with customers, support marketing campaigns, and help deliver a seamless customer experience for nationally recognized brands.

Key Responsibilities

• Provide exceptional customer service to new and existing customers
• Handle customer inquiries, transactions, and account support with accuracy
• Represent client brands and communicate products and services clearly
• Assist with marketing campaigns and promotional sales initiatives
• Build strong customer relationships and enhance the overall customer experience
• Identify upselling and cross-selling opportunities and refer to sales teams
• Maintain accurate records and ensure data quality and compliance
• Collaborate with marketing associates, product specialists, and internal teams
• Participate in training sessions, team meetings, and team-building activities

Qualifications

• Entry-level candidates encouraged to apply (0–3 years experience)
• Background in customer service, retail, hospitality, restaurant, or sales preferred
• Strong communication and interpersonal skills
• Outgoing, approachable, and comfortable working with people
• Detail-oriented with strong organizational and time management skills
• Ability to multitask and adapt in a fast-paced environment
• Goal-oriented with a strong work ethic
• Must be authorized to work in the U.S.

What We’re Looking For

• Motivated, ambitious, and career-driven individuals
• Strong relationship-building and people skills
• Positive attitude with a team-oriented mindset
• Resilient, coachable, and eager to learn
• Interest in customer service, marketing, or sales career paths

What We Offer

• Paid training and ongoing professional development
• Fast-track career advancement into leadership and management roles
• Competitive pay with bonuses and performance-based incentives
• Full-time, stable position
• Supportive, team-oriented work environment
• Hands-on experience in marketing, sales, and client relations
• Team outings, networking events, and company activities

Apply Today

We are actively hiring and looking to fill this position immediately. If you're ready to start your career in customer service, marketing, and sales, apply now for immediate consideration.